Privacy Policy
Discover Bangladesh, also known as Bumrungrad International Hospital - Referral Office, places a strong emphasis on safeguarding your privacy and responsibly handling your personal information. This policy aims to provide you with a clear understanding of how your data is used and protected. For any inquiries, you can contact them at support@bumrungradbangladesh.com. Make sure to read this policy alongside their Terms and Conditions of Use, which apply to your use of the Discover Bangladesh - Referral Office website and its services.
When you access or utilize the Discover Bangladesh - Referral Office website and its associated services, you are agreeing to the practices and policies outlined in this privacy policy. By doing so, you are granting consent for the collection, usage, and sharing of your information as explained in this policy. If you do not agree with this privacy policy, you will not be able to use the services. If you are using the services on behalf of another person or entity, you confirm that you have the authority to accept this privacy policy on their behalf.
**1. Overview**
"Discover Bangladesh - Referral Office" highly values the privacy rights of visitors and users of their website, https://www.bumrungradbangladesh.com/, and related services.
This Privacy Policy has been established to inspire confidence in your use of their website and services while demonstrating their dedication to safeguarding your privacy. This policy pertains to personally identifiable information ("Personal Information") collected when you use their website and services. Always keep in mind that your use of the services is subject to their Terms of Use, which includes this Privacy Policy.
**2. Information Collection**
To better cater to your needs, some of the services provided by Discover Bangladesh - Referral Office require them to gather information about you.
**2.1 Personal Information Collected Directly**
They receive Personal Information directly from you when you willingly provide it. This includes:
1. Contact information (such as email address and phone number)
2. Demographic details (such as country, gender, or date of birth)
3. Insurance data (carrier, plan, member ID)
4. Medical data (healthcare providers seen, shared health information)
5. Other voluntarily provided identifying information, like unique identifiers and personal details in emails or letters
Additional information, which could also be Personal Information, might be collected as described during collection or upon your consent. While some services can be accessed without providing Personal Information, features requiring such information, like booking appointments, will not be accessible.
**2.2 Online and Offline Payment Processing Information**
When making payments through their Services, your payment card information is collected and stored by their payment processing partner. The partner's use of your information is governed by their terms of service and privacy policy.
**2.3 Information from Third-Party Sources**
Third parties such as business partners and service providers may provide them with Personal Information about you. Interactions with third-party services while using their Services may result in those services sharing certain information with them based on your account settings.
**2.4 Information Automatically Collected**
Certain information, including Personal Information, is automatically collected when you use their Services. This includes traffic data and other statistics associated with your interactions.
**3. Description of Service**
Discover Bangladesh - Referral Office collects information, including Personal Information and Traffic Data, through various means. These include interactive tools, survey responses, applications, cookies, analytics services, and other tracking technologies.
**4. Tracking Tools, Behavioral Advertising, and Opt-Out Options**
They employ tools like cookies and web analytics services to provide and better understand users. Behavioral advertising may be used to personalize ads based on user interests. Opt-out options are available for certain tracking tools.
**5. How Your Information Is Used**
Non-Personal Information is used to enhance user experience and provide relevant healthcare and educational content. Personal Information is used to provide, improve, and advertise their Services, respond to requests, administer the Services, and more.
**6. Sharing Your Information**
In certain cases, they may share information with Healthcare Providers, operational partners, and insurance providers to deliver the Services. Public information and submissions are not considered private. They might also share information to fulfill legal obligations and protect rights, property, or safety.
**7. Storage and Security**
Industry-standard measures, including encryption, are taken to safeguard Personal Information. Information is stored and processed globally with backup systems in place.
**8. User Choices**
While you can choose not to disclose information, certain features may require it. You can modify specific Personal Information and close your account as needed.
**9. Data Retention**
Personal Information is retained as long as you have an active account or as necessary for legal compliance and other purposes.
**10. Minors and Others**
The services are not intended for minors under 16. Parents or guardians can use the services on behalf of minors. Using the services on behalf of others may result in communication from Discover Bangladesh - Referral Office.
**11. Third-Party Services**
Links to third-party services on their site do not imply endorsement. The policies of third-party services apply when visiting them.
**12. Policy Updates**
Significant policy changes will be communicated, and your continued use after changes indicates acceptance. It's recommended to periodically review the policy.
**13. Healthcare Providers and Obligations**
Personal Information may be shared with Healthcare Providers you choose to communicate with. These providers may collect additional information for medical purposes. Discover Bangladesh - Referral Office is not responsible for Provider actions.**
